Legal & Compliance

Privacy Policy

Last updated: October 13, 2026 ยท Traky (traky.in)

Traky operated by Nexcore Alliance LLP("we","us", "the company", "traky.in) is a unified project management platform operated to help organizations plan work, track tasks, remove blockers, and ship deliverables on time. This policy explains what data Traky collects, how it is used, how data isolation works across role-based views, and your rights regarding your information.

01. Scope & Who This Platform Is For

Traky is an enterprise-focused workforce and project management application used by companies, department heads, and employees to streamline daily operations. Depending on your assigned role, you may access Traky through one of three dynamic panels:

Admin Panel

Company leadership managing organization-wide settings, user roles, department structures, and analytics.

Dept Head Panel

Managers overseeing department projects, team performance, daily log reviews, and module progress.

Employee Panel

Team members tracking assigned tasks, submitting daily work logs, reporting bugs, and uploading KT docs.

02. Data We Collect

To provide a tailored, zero-noise experience across all roles, Traky collects the following types of information:

Data TypeWhat We CollectPurpose & Usage
Account & IdentityFull name, work email, job title, department, role, avatar.Authentication, short-lived JWT generation, role-based dashboard provisioning.
Work & Activity LogsDaily progress log entries, timestamps, task statuses, milestones.Progress journals, real-time manager pulse monitoring, analytics.
Issue & Bug ReportsBug descriptions, technical blocker details, severity levels.Centralized issue tracking to resolve technical bottlenecks faster.
Knowledge & ContentKT documents, text, links, and uploaded project resources.Centralizing team knowledge and facilitating smooth handovers.
Device & TechnicalIP addresses, browser type, OS details, session tokens.Platform security, auditing, troubleshooting, responsive optimization.

03. How We Use Your Data

We process your data strictly to operate, secure, and improve the Traky platform:

  • Tailored Role-Based Access: Rendering specific views so users only see relevant information.
  • Streamlining Communication: Eliminating constant status meetings by enabling real-time review of daily logs and milestones.
  • Generating Analytics: Aggregating department reports and performance scoreboards for leadership.
  • Security & Data Protection: Enforcing strict per-company data isolation and secure access controls using short-lived JWT tokens.

We do not sell, rent, or trade your personal or company data to third parties or advertising networks.

04. Multi-Tenant Data Isolation & Sharing

Per-Company Data Isolation: Traky is built with secure-by-design, multi-tenant isolation. Data associated with your organization (projects, tasks, daily logs, KT docs) is strictly partitioned. Cross-organization data access is impossible under standard operation.

Internal Visibility (Role-Based): Your visibility depends on your organization hierarchy: Admins monitor company-wide metrics, Department Heads review their department members, and Employees manage assigned modules and personal daily submissions.

Service Providers: We may transmit data to trusted third-party service infrastructure to operate our services (such as cloud hosting and secure database clusters). All vendors adhere to strict data protection standards and encrypted transport.

05. Data Retention

  • Active Accounts: We retain project data, daily logs, KT documentation, and audit records as long as your organization maintains an active subscription.
  • Daily Progress Logs: Retained throughout the project lifecycle to provide historical context and progress analytics.
  • Account Termination: Upon company contract termination or account deletion, all associated organization data, JWT tokens, and user records are permanently deleted or anonymized within 30 days.

06. Security Standards

Traky prioritizes security at every layer of the application:

  • Access Control: Role-Based Access Control (RBAC) paired with short-lived JSON Web Tokens (JWT) for session authentication.
  • Data Encryption: Encrypted network transport (HTTPS/TLS 1.3) for all traffic and encrypted database storage at rest.
  • Isolation: Strict tenant-level authorization checks on all database queries and API endpoints.

07. Your Choices & Data Rights

Employees and Department Heads can request exports of their personal work logs and assigned project histories through their Admin. Admins can manage user profiles, permissions, or account deactivations directly from the Admin Panel.

08. Children's Privacy

Traky is an enterprise project management platform designed strictly for professional adult workforce teams. We do not knowingly collect or solicit personal information from individuals under the age of 18.

09. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in platform features, legal requirements, or security protocols. We will notify organizations of material changes via an in-app notice or email notification prior to changes taking effect.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your company's data security, please contact us:

Support & Privacy Team

Email: privacy@nexcorealliance.com or support@nexcorealliance.com

Website: traky.in